Shipping policy
🚚 Shipping Policy – AutoCore Parts
Last updated: 21 January 2026
At AutoCore Parts, we are committed to delivering your orders efficiently and transparently. Below you will find detailed information about our order processing times, shipping methods, delivery estimates, and tracking.
📦 Order Processing Time (Handling Time)
All orders are processed within 1–5 business days after payment is successfully received.
Order Cut-Off Time: 5:00 PM GMT (UK Time)
Orders placed after the cut-off time will be processed on the next business day.
Orders are not processed on weekends or public holidays.
🇦🇺 Domestic Shipping – Australia
Dispatch Location: Sydney, NSW
Orders are shipped internationally from our warehouse in Australia.
Estimated Transit Time: 1–7 business days
Total Estimated Delivery Time: 2–12 business days (processing + transit)
Shipping Carriers:
- Australia Post
- Australia Post Express
- Aramex (Fastway Couriers)
Shipping costs are calculated at checkout and will be clearly displayed before payment.
🌍 International Shipping
International shipping times vary depending on destination and shipping method selected at checkout.
📦 New Zealand
Estimated Transit Time: 8–10 business days
Total Estimated Delivery Time: 9–15 business days
Carrier:
- NZ Post (via UBI)
📦 United States
Estimated Transit Time: 9–11 business days
Total Estimated Delivery Time: 10–16 business days
Carriers:
- USPS
- GOFO Express
- UniUni
- SpeedX
📦 United Kingdom
Estimated Transit Time: 9–11 business days
Total Estimated Delivery Time: 10–16 business days
Carrier:
- Royal Mail
📦 Other International Destinations
Estimated Transit Time: 3–21 business days
Total Estimated Delivery Time: 4–26 business days
Shipping Options:
- Express Air International Post: 5–12 business days (tracking available)
- Standard International Post: 7–21 business days (tracking available)
💰 Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, or VAT depending on the destination country.
- These charges are not included in the product price or shipping fee unless explicitly stated at checkout.
- Customers are responsible for any customs duties or taxes imposed by their local authorities.
We recommend checking with your local customs office for further information.
🔍 Tracking Information
Tracking is available for all express shipments and most standard international deliveries.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where applicable.
📬 Shipping Issues & Delays
Delivery times are estimates and may be affected by customs clearance, carrier delays, weather conditions, or peak shipping periods.
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist.
💬 Contact Us
If you have any questions about shipping, please contact us:
Customer Support Email: support@kakaautoparts.com