FAQ

Frequently Asked Questions (FAQ)

1. What products do you sell?

AutoCore Parts specializes in automotive parts for passenger vehicles. Our range includes cooling system parts, engine components, performance parts, and selected interior and exterior accessories.

2. Are your products OEM or aftermarket?

We offer high-quality aftermarket parts and selected brand-authorized products. All items are carefully sourced and tested to meet compatibility and performance standards. Product details are clearly stated on each product page.

3. How do I know if a part fits my vehicle?

Please check the product description for compatibility details. If you are unsure, contact us with your vehicle model, year, and engine type, and our team will be happy to assist before you place an order.

4. How long does shipping take?

Orders are usually processed within 1–5 business days. Delivery times vary by location and shipping method. Estimated delivery times will be shown at checkout.

5. Do you ship internationally?

Yes, AutoCore Parts ships to many countries worldwide. International delivery times and shipping costs depend on your destination and will be calculated at checkout.

6. What is your return policy?

We offer a 30-day return policy for eligible items. Please refer to our Return & Refund Policy page for full details.

7. Will I be charged a restocking fee?

No. AutoCore Parts does not charge any restocking fees. Customers are only responsible for shipping costs where applicable.

8. What should I do if I receive a damaged or incorrect item?

Please inspect your order upon delivery. If the item is damaged or incorrect, contact us immediately with photos, and we will arrange a replacement or refund as quickly as possible.

9. What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout. All payments are processed through encrypted and secure gateways.